Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail support@spreadsheetforbusiness.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 30 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

  • The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.: https://spreadsheetforbusiness.com
Business Name: Spreadsheet for Business
Effective Date: March 11, 2024
Last Updated: March 11, 2026

1. Overview

At Spreadsheet for Business, we provide digital products designed to help entrepreneurs, freelancers, and small business owners manage finances, inventory, productivity, and operations using professional spreadsheet templates and business tools.

All products sold through our website are digital downloads. No physical goods are shipped.

Because digital products are delivered instantly and cannot be returned once accessed, this policy explains the circumstances under which refunds may or may not be granted.

2. Digital Products

Products sold on SpreadsheetForBusiness.com may include:

  • spreadsheet templates

  • business dashboards

  • financial tracking spreadsheets

  • inventory management spreadsheets

  • productivity tools

  • AI prompt collections

  • downloadable template bundles

  • other digital business resources

All products are delivered electronically through download links, account access, or email delivery.

3. No Returns for Digital Products

Due to the nature of digital content, digital products cannot be returned once downloaded.

When you purchase a product from our website, you acknowledge that:

  • digital files are delivered immediately after purchase

  • files can be copied or stored once accessed

  • digital goods cannot be physically returned

For this reason, all sales are final once the digital file has been downloaded or accessed.

4. No Refunds After Download

Once a spreadsheet template or digital file has been downloaded or accessed, we do not provide refunds, exchanges, or cancellations.

By completing a purchase on our website, you agree to this policy and acknowledge that:

  • refunds are not available after download

  • digital products cannot be returned

  • purchases are considered final

Customers are encouraged to review product descriptions, previews, and compatibility information before making a purchase.

5. Exceptions

Although refunds are generally not available after download, we may consider limited exceptions under the following circumstances:

Duplicate Purchases

If a customer accidentally purchases the same product more than once, we may issue a refund for the duplicate order.

Technical File Issues

If a product file is corrupted, incomplete, or inaccessible, we will make reasonable efforts to provide a corrected replacement file.

Billing Errors

If a billing error occurs due to a payment processing mistake, we may issue a refund after verifying the issue.

All exception requests are reviewed on a case-by-case basis.

6. Download Responsibility

Customers are responsible for:

  • ensuring their device supports spreadsheet software such as Microsoft Excel or Google Sheets

  • downloading purchased files promptly

  • storing downloaded files safely

Spreadsheet for Business is not responsible for lost files due to:

  • deleted downloads

  • device failure

  • customer-side data loss

However, customers may contact support if they need assistance re-accessing their purchased files.

7. Product Compatibility

Our spreadsheet templates are designed to work with commonly used spreadsheet software including:

  • Microsoft Excel

  • Google Sheets

Customers are responsible for verifying compatibility with their software before purchasing.

We cannot guarantee compatibility with all versions of spreadsheet software or third-party tools.

8. Chargebacks and Payment Disputes

If a customer initiates a chargeback or payment dispute after downloading a digital product, we reserve the right to:

  • suspend access to purchased products

  • block future purchases

  • dispute the chargeback with supporting evidence of download access

We encourage customers to contact us directly to resolve any issues before initiating a payment dispute.

9. Customer Support

If you experience issues with a product download, file access, or technical functionality, please contact us before requesting a refund.

Our support team will make reasonable efforts to assist with:

  • download problems

  • file access issues

  • product troubleshooting

Support requests can be sent to:

support@spreadsheetforbusiness.com

Please include:

  • your order number

  • purchase email address

  • description of the issue

10. Changes to This Policy

Spreadsheet for Business reserves the right to update or modify this Return & Refund Policy at any time.

Changes may occur due to:

  • updates to products or services

  • legal or regulatory requirements

  • improvements to customer policies

The updated version will always be posted on this page with the Last Updated date listed above.

11. Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us at:

Spreadsheet for Business
Website: https://spreadsheetforbusiness.com
Email: support@spreadsheetforbusiness.com